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Scrum Master


Purpose of the job

  • Mentor team members on Agile values, principles, practices, and processes
  • Partner with the Product Owner / Solution Owner and team members to learn and practice Scrum Framework
  • Help improve the team’s ability to self-manage and self-organize
  • Ensure that teams adhere to team agreements such as Definition of Ready, Definition of Done, and Working Agreement
  • Establish, track and communicate agile metrics (such as team velocity and sprint progress/burn down chart) to team, stakeholders, and management
  • Continuously promote improvement by using metrics to identify and measure progress
  • Assist the Product Owner / Solution Owner to develop release plans, including release date and scope
  • Work with the Product Owner / Solution Owner to ensure that product backlog is well-groomed, prioritized and has actionable items for the next sprint and the next release
  • Organize and facilitate Scrum ceremonies i.e. Daily Stand-ups, Sprint Planning, Sprint refinement, Sprint Reviews and Retrospectives
  • Facilitate discussion, independent decision making, and conflict resolution
  • Shield the team from outside distractions and interference
  • Assist with effective communication, improving transparency and radiating information
  • Establish and maintain strong working relationships with all stakeholders
  • Cultivate and foster a #OneTeam mindset
  • Proactively identify and resolve impediments to ensure Sprint releases stays on track
  • Ensure that key information (such as environment status and important milestones) is shared with the Product Owner, Solution Owner and the Product Area Manager
  • Participate (if applicable) in Scrum of Scrum meetings to ensure cross-team collaboration and coordination
  • Actively contribute to the company’s Agile Community
  • Support the Product Area Manager in the preparation of Quarterly Alignment Days

Your profile

  • B.Sc. or MSc in Computer Science, Software Engineering or related field
  • Certified Scrum Master
  • Proven experience as a Scrum Master on large and global e-Commerce projects
  • Experience with Adobe Experience Manager is an asset
  • Experience playing the Scrum Master role for at least 3 years for a software development team that was diligently applying Scrum principles, practices, and theory
  • Knowledge of numerous well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous Burndown techniques, numerous Retrospective formats, handling bugs, etc)
  • Knowledge of other Agile approaches such XP and Kanban is a plus
  • Familiarity with Agile at scale such as SAFe is an asset
  • Knowledge and/or experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games
  • Knowledge of the Atlassian Suite, JIRA and Confluence. Bitbucket is a plus
  • Basic knowledge of Release Management: code branching, code versioning
  • Experience as a Project Manager is a plus
  • Good ability to mentor, motivate and inspire a development team
  • Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
  • Ability to communicate with technical and business teams (all levels)
  • Strong analytical, problem-solving and organizational skills
  • Ability to work in a complex, fast-paced, distributed environment with high expectations
  • Fluency in English and French

je candidate



Porté par nos valeurs humaines et notre sens du service, nous vous aidons à trouver votre équilibre dans votre vie professionnelle et personnelle. Nos Business Unit Manager vous donnent accès à divers outils pour gérer et faire progresser votre carrière afin de vous accompagner dans la concrétisation vos propres buts.

votre carrière

Votre profil est unique et c’est pour cette raison que vous avez été recruté.e. Ici, dès le premier jours, tout est mis en oeuvre pour vous permettre de réaliser vos ambitions.


Parce que notre collaboration va bien au-delà d’une mission ou d’un projet, nos équipes vous proposeront régulièrement des formations, en adéquation avec votre projet professionnel.


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