Free up time to focus on the essentials. This was the challenge taken up by Lancy-based fiduciary firm Dilytics, when it entrusted the management of its IT infrastructure to Qim info. The aim? Increase efficiency, secure tools and offer employees a fluid, high-performance working environment.
A local partnership built on trust
Since 1999, Dilytics has been assisting individuals and professionals with their accounting and tax obligations. Their mission: to relieve their customers of time-consuming tasks so that they can focus on their core business.
A commitment that resonates particularly with our philosophy at Qim info: to take charge of our customers’ IT management so that they can concentrate on their core business, without worrying about technical constraints.
Qim info support: complete facilities management
By calling on Qim info, Dilytics has chosen a trusted service provider to supervise and manage its entire IT environment. Our support covers several strategic areas:
Workstation management
A well-configured and secure workstation is essential for a productive business. We take care of :
- Configuring and updating physical workstations.
- Installation andadministration of collaborative tools such as Microsoft Teams.
- Proactive management to avoid breakdowns and interruptions.
Microsoft Teams telephony
For Dilytics, we optimized the telephony integrated into Teams, enabling employees to make and receive calls anywhere, with a centralized and secure system.
Responsive user support
We offer fast and efficient technical support, to resolve any problems encountered by employees.
A service that guarantees Dilytics smooth operation, without prolonged interruptions.
Microsoft 365 license management
Qim info supports the entire lifecycle of M365 licenses:
- Create and configure accounts for new employees.
- Remove and secure when leaving.
- Optimize licenses to control costs.
Testimonial from Dilytics
“I’d like to say a big thank you to you and the whole Qim Info team for your support over the last few months.
We particularly appreciated your availability, your responsiveness, and your ability to intervene both remotely and on-site for technical maintenance, which made a real difference to our day-to-day operations.
You were able to efficiently manage our incoming and outgoing staff on Microsoft 365, to ensure operational positions at all times, with smooth and professional follow-up. This kind of reliable and humane partnership is rare, and I have no hesitation in recommending your services to others.
By way of background, our company Dilytics is a fiduciary based in Lancy, working with SMEs, freelancers and startups in French-speaking Switzerland. We offer comprehensive support in accounting, taxation, HR and business management. Technology is an integral part of our operations, and being able to rely on Qim Info for the entire IT layer is a real plus.”
Conclusion: a partnership serving the profession
Thanks to complete outsourcing by Qim info, Dilytics benefits from a stable, secure and optimized IT environment on a daily basis.
By delegating the management of its workstations, Teams telephony, user support and Microsoft 365 licenses, the firm can focus fully on its mission: supporting its customers in accounting, tax and business management. If you too want to free up time and focus your teams on the tasks that really create value for your business, contact our experts.
