Performance & Observability
Ensure the Performance and Stability of Your Applications
Reduce costs, make your systems faster and improve your user experience
Qim info in figures
Areas of expertise
Over 20 years of expertise dedicated to the performance of your IT systems
Load Testing and Performance
Ensure the performance of your application before going live to avoid production incidents!
APM & Observability
Get deep visibility into your system performance with our next-generation monitoring solutions
Cloud Performance
Optimise stability and performance of your applications in the cloud, while keeping platform costs under control
Rapid Performance Diagnostics
With our deep expertise, we can quickly identify and fix performance and stability issues impacting your business
Web & mobile UX
Maximise user satisfaction and revenue by improving user experience on your websites and mobile apps
Strategy & advisory services
Whatever you need – an enterprise-level strategy or quick, practical coaching – we can guide you on your way
DevPerfOps
Give your Dev and Ops teams the skills and support they need to own performance throughout the lifecycle
Resilience and
reliability
Unexpected incidents can strike at the worst possible moment. With our help, you can make sure your services keep running
Contact
Let's get together!
Our services
We can help with your critical performance challenges
Let's find the missing piece for your project
Qim info, your partner in IT performance
Our Expertise
For over 20 years, our team has successfully resolved IT issues on over 2000 projects. We are committed to adapting to your unique requirements and constraints, to provide you with solutions that are tailor-made and effective.
Our Specialisation
With over 40 performance engineering experts, our department demonstrates the precise nature of our specialisation. As your trusted partner, we are committed to ensuring the operational excellence of your IT systems.
Our Holistic Approach
Our methodology covers the entire lifecycle of your applications. From requirements modelling to software optimisation, we offer comprehensive management, to maximise your applications’ performance and stability.
Let’s talk it over together
Let's find the missing piece for your project together
Qim info, your partner in IT performance
Our Expertise
For over 20 years, our team has successfully resolved IT issues on over 2000 projects. We are committed to adapting to your unique requirements and constraints, to provide you with solutions that are tailor-made and effective.
Our Specialisation
With over 40 performance engineering experts, our department demonstrates the precise nature of our specialisation. As your trusted partner, we are committed to ensuring the operational excellence of your IT systems.
Our Holistic Approach
Our methodology covers the entire lifecycle of your applications. From requirements modelling to software optimisation, we offer comprehensive management, to maximise your applications' performance and stability.
Sectors of Activity
Over 2,000 successfully completed projects across many sectors
Health
Luxury
Watchmaking
Banking
Aeronautics
Insurance
Trading
Public administration
Our experts by your side
Since 2002, the Altersis Performance teams (now part of Qim info) have been successfully solving their customers’ IT system problems.
Our mission is to guarantee the stability and performance of your applications at every stage of their development and lifecycle.
With this goal in mind, each expert in our department has detailed specialist knowledge about performance engineering, and can provide you with tailor-made, cutting-edge solutions. Today, we are proud to be leaders in our field, providing the excellent service our clients have come to expect.
Choosing Qim info means benefiting from custom solutions. Our six departments work closely together to offer comprehensive support tailored to each specific need.
Morsi Tlili
Head of Performance & Observability
Use Cases
Concrete examples of success thanks to Qim info
Solving performance problems that impact the citizen experience
Qim info worked with the administration of a Swiss canton. The digitization of public services required the implementation of an end-to-end monitoring solution to guarantee a good citizen experience. Our team conceptualized and implemented an APM solution, then onboarded 13 key applications and trained the local team in the use of APM. Following our intervention, dashboards with intelligent alerts and rapid diagnostic capability were up and running. Monthly reports including application performance results and relevant recommendations are delivered to application managers on a regular basis.
Successful latency resolution
Qim info worked with a humanitarian organization present in 80 countries, with +600 applications and +300 sites. Performance is critical to our customer’s business, especially for applications accessed from sites where high latencies are generally experienced due to poor network connections. These problems were leading to reduced productivity and high maintenance and downtime costs. To remedy these difficulties, our team deployed the AppDynamics APM (Application Performance Management) tool to provide end-to-end monitoring. 8 key applications were monitored by the APM, providing clear visibility of performance. The performance dashboards and intelligent alerts we configured enabled our customer to speed up the identification and resolution of the causes of performance problems.
Successful implementation of L&P tests and APM operations
Qim info worked with a Swiss luxury goods company. As the complexity of its e-commerce applications increased, performance and availability became increasingly critical to our customer’s business. This meant regular testing of the applications under a representative load between releases and before each production rollout. We supported the customer in implementing performance tests using the Octoperf tool for the most critical applications. Our certified experts in monitoring and load testing solutions ensured a good user experience following production deployment.
Testimonial
« With Altersis Performance By Qim Info, we found a real partner for complex performance issue investigation, analysis and resolution.
The Altersis Performance consultants are not only supporting the investigations but also proposing solid solutions to improve or fix the solutions in a professional and efficient manner. In addition, in the long run we can rely on Altersis Performance to propose a reliable approach in detecting issues early in the solution testing cycle and address them before go live improving our operational efficiency. »
Partners
Our Partners and Tools
F.A.Q.
Your Questions, Our Answers
We understand the challenges associated with budgetary constraints. That’s why our solutions are flexible and can adapt to tighter budgets, including open-source software. Our goal is to offer you high-performance solutions, without finances becoming an obstacle to your success.
Although we have recognised expertise in the banking, insurance, public administration, and luxury sectors, our solutions are designed to be adaptable. Each project is an opportunity to demonstrate the versatility and efficiency of our solutions. That’s why we are excited to collaborate on different missions, regardless of your industry.
If you already have a monitoring solution, we will complement and enhance what you have already implemented. We offer in-depth expertise that goes beyond simple monitoring. It includes identifying optimisation opportunities, detailed recommendations for improving performance, and integrating load testing and continuous evaluation. Our approach aims to ensure optimal and sustainable performance of your systems, thereby increasing the added value of your existing infrastructure.
Our Rapid Performance Diagnostic offering is the answer to such situations. A quick intervention lasting 10 to 15 days should suffice to put your production platform under end-to-end supervision, using an APM tool. Detailed analysis and efficient troubleshooting will allow us to isolate the main causes of performance issues and provide you with a list of relevant recommendations on how to address latency and unavailability problems.
