Qim info worked with the administration of a Swiss canton. The digitization of public services required the implementation of an end-to-end monitoring solution to guarantee a good citizen experience. Our team conceptualized and implemented an APM solution, then onboarded 13 key applications and trained the local team in the use of APM. Following our intervention, dashboards with intelligent alerts and rapid diagnostic capability were up and running. Monthly reports including application performance results and relevant recommendations are delivered to application managers on a regular basis.
