Take control of your application performance
Get visibility of your applications to fix performance slowdowns before they impact your users.
Improve the performance of your applications for the long term
Load spikes, new releases, cloud migrations, or increased usage constantly put your applications to the test. We help you anticipate their limits, strengthen monitoring and observability, diagnose performance issues with Application Performance Monitoring (APM), and prevent degradation in production.
Rely on an experienced team
More than 30 performance engineering experts, with more than 20 years of experience working with major Swiss banks and in mission-critical environments.
Control your costs at every stage
Support throughout the entire lifecycle of your applications, with the option of nearshore services to optimize the cost of support.
Speed up your analyses with AI
We automate repetitive analysis tasks to help your teams identify performance issues more quickly.
Today, more than 250 customers trust us
How did we reduce cloud costs by 33% for an international bank?
After 18 months of migrating to AWS, the platform remained slow, unstable, and expensive. Find out how we cut processing times in half and reduced operating costs by one-third, while restoring stability to 25 application services.
How Did We Reduce the MTTR for a Swiss Tax Authority by 50%?
The sluggish performance of about ten business applications was complicating day-to-day operations at a Swiss government agency: find out how our teams deployed an open-source architecture based on Grafana to make the technical team’s work easier.
Black Friday: optimising the websites of a retail group through load testing
Multiple brands, a major traffic peak to anticipate and websites that cannot afford to fail: through load testing, our teams identified performance limits and guided the necessary optimisations ahead of Black Friday.
How we optimised SAP transactions for a Swiss payment provider?
Limited visibility into transaction performance and difficult-to-identify causes of issues: our teams combined AppDynamics and SNP CrystalBridge to monitor transactions end to end, identify bottlenecks and improve performance.
How we accelerated incident diagnosis for a Swiss insurer?
Fragmented monitoring tools and difficult-to-identify causes of incidents: our teams implemented a shared Application Performance Monitoring platform and a Centre of Excellence to improve visibility, facilitate collaboration between teams and speed up the resolution of performance issues.
Will your platform be able to handle the next traffic spike?
This white paper helps you assess your level of preparedness, identify vulnerabilities, and determine which performance tests to conduct before a critical period.
Our customers say it better than we do!
“With Qim info Basel, we have found a true partner for investigating, analyzing, and resolving complex performance issues. The Qim info consultants not only assist with the investigations but also propose sound solutions to improve or fix the issues in a professional and efficient manner.”
Head of Operational Readiness at Skyguide
Performance is built over time
After more than 20 years of working on mission-critical systems, one thing is clear: performance isn’t just about a tool or a dashboard. It is built, measured, and improved throughout the application’s lifecycle.
Our role is not to impose a technology on you, but to help you understand what’s really going on and identify where to take action. Testing, observability, diagnostics, and optimization: we tailor our approach and tools to your environment to stay one step ahead of performance issues.
offices in Geneva, Lausanne, Zurich, Basel, and Annecy
customers
consultants on assignment at our clients’ sites
Our experts have this to say!
Your questions:
— our answers
I have a limited budget—can your solutions be tailored to my constraints?
Yes, our solutions are flexible and can be adapted to tighter budgets, particularly through the use of open-source software. Our goal is to provide you with high-performance solutions without letting finances become an obstacle to your success.
I've already set up a monitoring solution—what can you offer me?
Our role will be to build upon and enhance what you have already implemented, going beyond simple monitoring: identifying opportunities for optimization, providing detailed recommendations to improve performance, incorporating load testing, and conducting ongoing evaluations.
Can your solutions be tailored to my specific industry?
Absolutely. Our expertise is recognized in the banking, insurance, public administration, and luxury goods sectors, and every project is an opportunity to demonstrate the versatility and effectiveness of our solutions.
I'm experiencing serious issues with slow performance and unavailability in the production environment. How can you help me?
Our rapid performance diagnostics service is the solution for this type of situation. A quick 10- to 15-day implementation should be sufficient to set up end-to-end monitoring of your production platform using an APM tool.
Is APM suitable for my architecture and applications?
Yes, APM can be adapted to a wide variety of architectures. The key challenge is choosing the right level of instrumentation and the right tools based on your technologies, use cases, and constraints.
