IT group: the Qim info solution


Are you looking for an innovative, customized, high-performance IT solution? Qim info is exactly what you need! Fully committed to the IT sector for almost 20 years, we’re thrilled to be able to bring our expertise to bear on your projects.

This article will introduce you to Qim info, a committed IT group that combines cutting-edge skills with strong human values in order to deliver high-quality collaborations. On top of the services we offer, we invite you to explore our various social commitments and our vision of the ideal IT group.

The Qim info IT group

Before presenting our services, we feel it’s important to introduce Qim info as a whole.

We are what’s known as an IT group, or an Entreprise des Services du Numérique (Digital services company – ESN), also known as a Société de Services et d’Ingénierie en Informatique (IT services company – SSII). All these different names – we’ll explain them in more detail in an article about IT services companies –refer to one and the same thing. To put it simply, Qim info is a company that offers a wide range of services in the IT sector.

Let’s go back to the beginning: Qim info was founded in Geneva in 2004 by three passionate engineers, driven by a desire to change the way ESNs are perceived. The three letters in the name “Qim” stand for “Quality, Engineering, Method”, so that we never forget the strong principles that guide our actions.

Since the company was founded, our presence in Switzerland has gone from strength to strength.. By opening two new branches in Annecy and Basel, we are strengthening our position as a committed digital expert in German- and French-speaking Switzerland. Qim has now grown significantly and has 6 branches, including 5 in Switzerland (Zurich, Lausanne, Basel and 2 in Geneva) and one in France (Annecy).

Qim info currently has over 120 customers in a dozen different business sectors. We believe in building lasting relationships based on trust. In 2022, 242 projects were carried out with the full benefit of our expertise, in a spirit of trust and transparency. We work closely with our customers in order to understand their specific needs and match them with the right skills and profiles. Each IT project is a unique challenge for which we offer a customized solution, within a transparent framework.

We are happy to work with just over 600 employees in-house,fostering their aspirations and supporting their development. Our aim is to create a fulfilling professional environment in which everyone can flourish and make the most of their talents.

If you’re looking for an efficient, high-quality IT solution with a human touch, contact us at:

Our IT services

Qim info offers IT solutions and tools designed to make business processes work more smoothly. Unlike other ESNs that specialize in one or more particular areas of activity, we have chosen to offer a wide range of services. Our versatility is our strength, as we can handle any type of project from start to finish. When you turn to Qim info, you can rest assured that we’ll provide you with the best expert to bring your project to fruition.

We are active in the following areas:

  • Information systems development
  • Tool maintenance
  • Data and cloud protection
  • Performance testing
  • Advice, training and assistance for users
  • And much, much more!

It is also important for us to collaborate with customers in different business sectors. Highly responsive and involved in every project, we work in the healthcare, luxury goods, watchmaking, banking, aeronautics, insurance, trading and international organization sectors. The digitalization of companies is a reality that is here to stay, and all sectors need to rethink their IT tools, whether in terms of maintenance, cybersecurity, engineering or training on how to use these devices. Every project deserves its own tailor-made solution.

A list of Qim info's IT expertise

Qim info provides a wide range of expertise through its delegation service and its Center of Expertise.

The delegation team

Our delegation department has been taking the time to gain a precise understanding of our customers’ needs for nearly 20 years.. Our aim is to offer you an effective solution with the right profiles and skills for your project. To do this, we take the time to understand your expectations and constraints, and then suggest the ideal expert to make your project a reality. More than fifteen professions are represented among our 600 employees, including business analyst, application architect, developer, etc.

Far from stopping there, we also offer you long-term support to help your ideas grow and make your ambitions come true. Don’t hesitate to come and talk to us about your needs.

Groupe informatique Qim info

The Center of Expertise

In order to offer our customers an ever more advanced range of skills and to respond to the need for innovation, we created our Center of Expertise, known as CEXP. CEXP’s services differ from those of the delegation team in that they involve a commitment on our part, either in terms of resources (with support), or in terms of results (on a project). Here are our 6 departments:

Data & Innovation

Ousmane Ba

Headed by Ousmane Ba, who has extensive international experience, the Data & Innovation department aims to support you in the development and implementation of your data strategy, most often to protect and store your digital data. The aim is to ensure consistency with your challenges, your specific context and your obligations. Our expert consultants are committed to finding the best alternatives for preserving, securing, transforming or adding value to your data.

Cloud & DevOps Solutions

Clément Raussin is the head of the Cloud & DevOps Solutions department. Certified by the Devops Foundation, it offers you the opportunity to transform your company on the organizational, cultural and technological fronts. Our consultants will work with you on cloud architecture, container orchestration, CI/CD chain configuration and application security. DevOps and Cloud tools are incredibly powerful and efficient, and that’s why we’re so keen to put them to work for you!

Modern Workplace & Workstation

Xavier Fabre

Xavier Fabre’s Modern Workplace & Workstation department is your expert partner on the road to a successful digital transformation. Solutions colLaboratories, security strategies, secure workstations… A host of high-performance tools are at your disposal. Qim info is a Microsoft Gold Partner in the application development, content and collaboration, data center and messaging sectors.

IT Operations & Support Services

Benjamin BassetEnsuring the functionality of your IT tools is the mission of the IT Operations & Support Services department, headed by Benjamin Basset, an experienced system and network administrator. Our experts take care of your IT resources in the event of problems, but also during installation. We’re committed to simplifying the management, implementation and maintenance of your tools, guiding you when it comes to buying licenses at the best price, and ensuring the security of your devices. Our ambition is to enable you to concentrate on your core business by freeing you from all IT constraints.

Custom Software Development

Loïc MallotIf you’re looking to develop customized software or applications, the efficiency of Loïc Malot and the experts in our Custom Software Development department are your best assets. Our team will support you, from the drawing up of your specifications right through to development of the system. Your context, your challenges, your work processes and your constraints are carefully studied, so that we can provide you with a solution that is perfectly integrated into your business. You can count on the support and advice of our business analysts and product owners throughout the entire process. Once the product has been created, a technical support team will help you optimize its performance.

Performance & Observability

Morsi TliliMorsi Tlili heads up the Performance & Observability department to guarantee the quality and safety of your systems. As specialists in performance engineering consulting, we support our customers’ day-to-day business by developing and delivering ever more advanced solutions. As experts in this niche field, we guarantee users optimum performance in their digital applications and services. We offer you enhanced know-how and expertise to ensure the success of your projects.

Now that we’ve detailed our specializations, let’s take a look at our vision of the ideal IT group.

Our vision of the "ideal IT group"

Who doesn’t dream of the “perfect IT group” to carry out their company’s projects?

It would show a lack of modesty on our part to claim that we are that IT group, but we do have a certain ideal that we’re doing our best to live up to, and that we want to share with you.

According to our values, an ideal IT group is built on several pillars:

  • Transparency: At Qim info, transparency is a core value in everything we do. We are committed to establishing a genuine relationship of trust with both our customers and our employees. Projects come to fruition more quickly, and the quality of execution is enhanced.
  • Working together : cohesion between teams is a real driver of efficiency in project development. Each person’s profile is unique, and by combining them we can create teams that complement one another. At Qim info, we work and succeed together thanks to everyone’s skills.
  • Expertise : with 19 years’ experience under our belts, we’ve added to our team of multi-skilled consultants who are specialists in their fields. Qim info is constantly expanding its Center of Expertise in all areas of IT so as to provide ever more cutting-edge solutions.
  • Flexibility As our sector is constantly evolving, we need to be reactive and always ready to keep abreast of new developments. We guarantee that our solutions are adaptable, whatever the context.
  • Safety Safety is, of course, an essential and ever-present factor in everything we do. Our customers’ data is well protected against all kinds of threats, and we take great care to ensure continuity of service.

What are your thoughts on the ideal IT group?

Why choose Qim info as your IT group?

At Qim info, we strive to bring our customers the best solutions and our latest innovations in the IT sector. Our motto is: together, we can find the missing piece in your project.

Working with Qim info

Every project is unique. At Qim info, we see collaboration as a shared adventure. As your partner, we support you in achieving your goals, while building a genuine relationship.

Working with Qim info means progressing in accordance with 3 pillars:

  • Tailor-made services: we bring out the individuality of your projects by offering customized solutions. Our committed team pays attention to every detail, so as to find the right solutions, talents and tools for your needs. Take advantage of our expertise when it comes to providing customized solutions for your projects.
  • A transparent partner: transparency is an integral part of our DNA. We are committed to providing solutions that are aligned with your interests. Our flexibility enables us to offer various modes of intervention, such as delegation, nearshoring, or the support of our Center of Expertise. This versatility ensures that our services are tailored to your specific project and constraints.
  • Recognized expertise: With almost two decades of experience, Qim info has constantly honed its skills in a variety of IT fields. Our Center of Expertise demonstrates our commitment to remaining at the forefront of innovation and guaranteeing the quality of our services.

Long-term commitment is also part of our promise. Beyond mere delivery, we offer ongoing support and are committed to helping your IT solutions evolve in line with your ambitions. Let’s take a look at the steps involved in working with Qim info.

Steps involved in working with Qim info

Each of your projects is unique, and we don’t apply a standard protocol that might not suit you. Here, we’d like to give you an overview of the most important stages in a collaboration between Qim info and a corporate customer.

  1. Talk to one of our experts: let’s start the dialogue by scheduling an appointment to discuss your needs and expectations. This discussion does not entail any obligation on your part. We’ll be delighted to hear about your project!
  2. Let’s define the most appropriate solution: by examining your objectives, constraints, budget and schedule together, we create a customized solution that meets your exact requirements.
  3. Selecting the best specialists: drawing on our experience and wide range of skills, we identify and mobilize the talents and tools best suited to meet your project’s specific needs.
  4. Delivery and follow-up on your project : our commitment is not limited to delivery alone. We train your teams to ensure they will be able to work autonomously and offer additional support to guarantee the performance of your services.

Your success is Qim info’s priority. Thanks to a personalized, transparent collaboration backed up by our expertise, we can build the best solution together.

Qim info, the 3rd-largest company in French-speaking Switzerland according to ICT Journal

Did you know that Qim info is the 3rd largest IT Company in French-speaking Switzerland in 2022, according to ICT Journal ? Every year for just under 10 years, ICT Journal has ranked the 100 largest ESNs in French-speaking Switzerland by number of employees. Present in this ranking since 2016, Qim info moved up from eighth to third place in 2022. What’s more, we’re proud of our first-place ranking in the canton of Geneva and our third-place ranking in Lausanne.

These figures speak for themselves, and testify to our growth and investment in the digital sector, especially as our workforce has grown further since ICT Journal collected its data. To find out more, take a look at our article on the rankings for the largest ESNs in French-speaking Switzerland.

We're more than just an IT group!

We are committed to the well-being of every employee in the workplace, and we also care about solidarity and the environment. In short, Qim info is a far cry from the cliché of the big, cold, lifeless ESN!

Inside Qim info

Qim info puts the development of its consultants at the heart of its concerns. We want to do justice to our

Happy at Work label

HappyIndex®AtWork 2021, obtained with a score of 4.31/5.

Because each person is unique, we do our utmost to ensure that everyone can fulfill their ambitions. We bring new talents on board carefully thanks to the presence of a Business Manager, who is available on a daily basis to discuss things with them and prepare them for the missions entrusted to them. Employees can also count on the presence of a Business Unit Manager, who acts as a work coach to help talented people reconcile their personal and professional lives in the best possible conditions.

Moreover, further professional training for our employees, particularly by means of certification, is a priority for Qim info. We work with them to hone their skills and develop their expertise. Likewise, the periods between assignments are ideal opportunities for our employees to learn new skills. We want to make the most of the inter-assignment period: as soon as an assignment comes to an end, we integrate our employees into our in-house teams, offer them the opportunity to improve their skills through training courses, and give them new assignments to carry out.

Qim info

We also organize regular company events to help employees bond and feel part of Qim info. It’s a chance to celebrate our successes together and talk about the ones that lie ahead. Trust and serenity are the watchwords of our internal corporate culture. In fact, according to Glassdoor, 91% of Qim info employees would recommend our company, as of January 2023. We’re particularly proud of that result, as the grades and comments are awarded directly by employees, anonymously. And we intend to do even better in the years to come.

Finally, in the interests of equality between all our employees, we gave a lot of thought to the subject of equal pay for men and women at Qim info. In 2021, we took the initiative of carrying out a detailed study using the Logib tool, following the Swiss Confederation’s standard analysis mode. We are fully satisfied with the result: for positions and skillsets that are equal, there are no gender-related differences.

Now let’s take a look at our achievements with external partners.

Qim info initiatives

At Qim info, our commitment on a human level is reflected in our daily actions. We do our best to highlight volunteering and solidarity in our company’s actions.

For example, during 5 half-days in early 2022, several of our Qim info employees volunteered with the “Colis du Cœur” association in Carouge, to provide invaluable help to those who need it most.

Furthermore, in February 2023, we formalized our partnership with the Savoie Mont Blanc University Business Club, thereby confirming our commitment to training the professionals of the future. This collaboration has enabled us to develop targeted initiatives, such as welcoming students for internships or work-study programs, and setting up workshops designed to facilitate professional integration.

What’s more, it is important for us to make our business accessible to young people and show them the different opportunities available. In 2023, we therefore made a commitment to EPFL (École polytechnique fédérale de Lausanne) to take part in Coding Club For Girls workshops. Four of our employees met with young girls aged 11 to 16 to discuss their career paths and motivations in the IT sector. Our aim: to deconstruct preconceived ideas about the digital professions and show young girls that there is a place for them.

Joining Qim info means taking part in a human adventure that’s always striving for improvement. This includes our commitment to sustainable development.

CSR commitment at Qim info

At Qim info, we implement actions that are in line with our values on a daily basis. Our commitment to Corporate Social Responsibility (CSR) is an integral part of our approach. In 2021, our colleague David Vucic lit the flame of a global approach by creating a CSR committee. With the enthusiastic support of management and staff, we embarked on a journey to significantly reduce our environmental impact.

For example, our Geneva premises are 100% powered by energy from renewable sources, and waste sorting and composting bins are installed at each of our branches. We also give a second life to our unused IT equipment by recycling it or donating it to charities. The purchase of new furniture is subject to sustainability criteria, and a responsible purchasing charter also governs the requirements we place on suppliers.

In addition to these concrete actions, we are keen to pass on our commitments internally. We therefore offer certification courses with the Institut du Numérique Responsable.

Finally, the solidity of our commitment has been validated by EcoVadis, the global standard for CSR assessments, which awarded Qim info a silver medal in 2022 and again in 2023, as well as a score of 60/100. This is higher than 79% of companies evaluated worldwide. Building on this success, we aim to further strengthen our position as a committed CSR player.

In conclusion, Qim info is an IT group that stands out for its human values and its sense of service, as it makes its customers’ ambitions a reality. In addition to a vast field of expertise, our company is committed to the well-being of its employees and to making society a better place, through concrete commitments and actions.

So, are you ready to join the Qim info adventure?

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